Customers with a support contract should go to our online support login page
Sales enquiries and pre sales support of
software trials may be directed to our sales team at
sales@sitehelpdesk.com
We can provide you with assistance in setting up the software and provide you with an online demonstration of the features.
Ask for a no obligation quotation and we will send you our cost / benefit analysis to show you where savings can be made and help you obtain budget approval.
Customer support services
Log and track support requests.
Obtain our
latest software release.
Comprehensive
FAQs.
Installation and admin guides.
Free software upgrades.
Support agreements
All products come with one full year free support with upgrades. Thereafter, ongoing support is optional at 15% of the original software price per annum. The shared open source code does not mean the software is free but the perpetual license allows ongoing use.
Cloud hosted
The monthly charge covers full support and free upgrades. As well as our own data backups, we can provide FTP access for your own Disaster Recovery compliance.
What Others Think
“Installation and configuration was very straightforward. SiteHelpDesk.com has been very helpful in clearing up any questions we have had during installation and upgrades.”
read the full case study here
Mary Cruse, Application Analyst, Bonita Springs Utilities, Inc.