About Us
Providers of outstanding software at unbeatable pricesSitehelpdesk.com are based in The Surrey Hills, England. For over 20 years we have provided customers across the globe with their help desk software. Countries include USA, Canada, Australia, Africa, the Far and Middle East and many in Europe.
Organisations that use our solutions range from very small service departments of just one person to unlimited license installations with several hundred support staff. We are cost effective across this range with very competitive prices. In fact we have one of the best price/functionality ratios in the business which is why so many schools, universities and a number of the National Health Service trusts choose our solutions.
As one of the first to market with a web browser based help desk solution, we have a long track record of meeting the changing needs of web based solutions.
Web development
Browser independent web based software development and support. Access your helpdesk on the move to stay up to date and provide outstanding customer service.
On your own servers
Whether you want to run on your own web server for customer access or in-house for end users, our software can be configured to meet your needs keeping you in control of your own data security.
Cloud based solutions
We can host your helpdesk. You only pay for the number of your support staff and any additional modules used.
- SQL Server back end database.
- Secure offsite backups.
- Unlimited emails.
What Others Think
"Since implementing sitehelpdesk we have seen a drop of dissatisfied users from over 25% to under 3%. We never forget a job and our work is transparent to the user base. sitehelpdesk is extremely cost effective and has radically changed our performance and understanding of workload. We can now report back to the Company the level of work and the current situation on all our jobs. We cannot envisage being able to cope without sitehelpdesk"
