Last Revised: August 18, 2020

PLEASE READ THESE TERMS OF USE CAREFULLY. BY ACCESSING OR USING THE SITE, YOU AGREE TO BE BOUND BY THE TERMS DESCRIBED HEREIN AND ALL TERMS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SITE.

These Terms of Use (“Terms”) apply to your access to, and use of, the websites of sitehelpdesk.com Ltd (“sitehelpdesk” “we” or “us”), including www.sitehelpdesk.com.com (collectively, the “Site”). These Terms do not alter the terms or conditions of any other agreement you may have with sitehelpdesk.com for products, services or otherwise (collectively, “Agreement”). To the extent there is a conflict between any Agreement and these Terms, the terms of the Agreement shall govern. sitehelpdesk.com reserves the right to change or modify these Terms at any time in its sole discretion and without prior specific notice to you. sitehelpdesk.com will change the “Last Revised” date at the top of these Terms when such changes or modifications are made, which shall be effective immediately. Your continued use of the Website will indicate your acceptance of such changed or modified Terms. sitehelpdesk.com reserves the right, in its sole discretion, to modify, suspend, or cancel the Website or any portion of the Website or Services without prior notice to you, and to block or prevent your future access to, and use of, the Site.

1. Privacy Policy

Please refer to our Privacy Policy for information about how we collect, use and disclose information about its users.

2. Notice referenced to documents, software and service

Any software that is made available to download from this site is the copyrighted work of sitehelpdesk.com and its suppliers. Use of the Software is governed by the terms of the end user license agreement. An end user will be unable to install any software that requires prior agreement to or is accompanied by a License Agreement, unless they first agree to the License Agreement terms. The Software is made available for downloading solely for use by end users according to the License Agreement. Any reproduction or redistribution of the Software not in accordance with the License Agreement is expressly prohibited by law and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent of the law. Without any limitations to the foregoing, any reproduction and copying of the software to any other site, server or location for further reproduction or redistribution is expressly prohibited, unless expressly stated in the end user license agreement for that particular installation. The software is warranted only according to the terms of the license agreement. sitehelpdesk.com hereby disclaims all warranties and conditions with regard to theirs and third party components of the software, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement. You may not de-compile, reverse engineer or otherwise attempt to discover the source code or encryptions of the software available on the site during the trial period. Once a purchase has been made then you may enhance the software to meet your particular requirements. In no event shall sitehelpdesk.com be liable for any special, indirect, consequential damages or any damages whatsoever resulting from loss of availability, data or profits, whether in an action of contract, negligence or other action of tort, arising from any connection with the use or performance of software, documents, provision or failure of service provision or information available from this site. If you download software it is at your own discretion and risk and you will be solely responsible and no warranty is given outside of those expressly stated in the terms of use. Contact sales@sitehelpdesk.com with any questions or problems with reference to these statements.
Download a copy of the End User License Agreement.

3. Unsolicited Ideas

We actively encourage contributions and suggestions on product enhancements but if you send unsolicited ideas and suggestions then these will not be registered and accredited to your self and no rights of financial return for their use in any products may be claimed.

Email addresses, organisations, products, people and events depicted on this site by way of example are fictitious. No association with any real company, organisation, product, person, or event is intended or should be inferred.

4. Copyright notice

sitehelpdesk logo design, sitewebdesk and SLAmonitor are registered trade marks of sitehelpdesk.com

5. Disclaimer of warranties

sitehelpdesk.com is not responsible for the content or privacy practices of other WEB sites to which any sitehelpdesk.com site may link. SITEHELPDESK.COM PROVIDES NO GUARANTEE AS TO THE PERFORMANCE OR THE UNINTERRUPTED AVAILABILITY OF THE SITE. THE SITE IS PROVIDED ON AN “AS IS,” “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.SITEHELPDESK.COM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT AS TO THE SITE AND THE INFORMATION, CONTENT AND MATERIALS CONTAINED THEREIN. SITEHELPDESK.COM DOES NOT REPRESENT OR WARRANT THAT SITEHELPDESK.COM MATERIALS OR THE SITE ARE ACCURATE, COMPLETE, RELIABLE, CURRENT OR ERROR-FREE. WHILE SITEHELPDESK.COM ATTEMPTS TO MAKE YOUR ACCESS AND USE OF THE SITE SAFE, SITEHELPDESK.COM CANNOT AND DOES NOT REPRESENT OR WARRANT THAT THE SITE OR ITS SERVER(S) ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; THEREFORE, YOU SHOULD USE INDUSTRY-RECOGNIZED SOFTWARE TO DETECT AND DISINFECT VIRUSES FROM ANY DOWNLOAD. sitehelpdesk.com reserves the right to change any and all content contained in the Site at any time without notice. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof, or any affiliation therewith, by sitehelpdesk.com. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED TERMS IN CONTRACTS WITH CONSUMERS, SO SOME OR ALL OF THE DISCLAIMERS IN THIS SECTION MAY NOT APPLY TO YOU.

6. Limitation of liability

IN NO EVENT WILL SITEHELPDESK.COM, ITS DIRECTORS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE) OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF OR INABILITY TO USE THE SITE, THE SITEHELPDESK.COM MATERIALS OR THE CONTENT OR THE MATERIALS CONTAINED IN OR ACCESSED THROUGH THE SITE, INCLUDING WITHOUT LIMITATION ANY DAMAGES CAUSED BY OR RESULTING FROM RELIANCE BY USER ON ANY INFORMATION OBTAINED FROM SITEHELPDESK.COM, OR THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR EMAIL, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO SITEHELPDESK.COM’S RECORDS, PROGRAMS OR SITE. IN NO EVENT WILL THE AGGREGATE LIABILITY OF SITEHELPDESK.COM, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE, WHETHER ACTIVE, PASSIVE OR IMPUTED), PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY, ARISING OUT OF OR RELATING TO THE USE OF OR INABILITY TO USE THE SITE EXCEED ANY COMPENSATION YOU PAY, IF ANY, TO SITEHELPDESK.COM FOR ACCESS TO OR USE OF THE SITE.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY IN CONTRACTS WITH CONSUMERS, SO SOME OR ALL OF THESE LIMITATIONS OF LIABILITY MAY NOT APPLY TO YOU.

7. Modification to the site

sitehelpdesk.com reserves the right to modify or discontinue, temporarily or permanently, the Site or any features or portions thereof without prior notice. You agree that sitehelpdesk.com will not be liable for any modification, suspension or discontinuance of the Site or any part thereof.

8. Applicable law and venue

These Terms and your use of the Site will be governed by and construed in accordance with the laws of England, without resort to its conflict of law provisions. You hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of these Terms

9. Severability

If any provision of these Terms is deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and will not affect the validity and enforceability of any remaining provisions.