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Software price lists
Help desk prices are based on the number of support staff that will login to the help desk to manage requests. Unlimited end users or customers at no extra charge.
Prices includes the first year of support and upgrades at no extra charge (then 15% per annum). 'Not for Profit' discounts of 15% are available on these prices.
All prices include VAT at the standard rate:
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Service desk software - onsite starter prices |
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|
Products |
Single Operator |
10 |
|
sitehelpdesk |
£540 |
£1,380 |
|
sitehelpdesk-IT |
£960 |
£2,760 |
|
sitehelpdesk-FM |
£960 |
£2,760 |
|
sitewebdesk |
£960 |
£2,760 |
Additional Operator licences may be added to the above starter prices and can be purchased in any quantity at any time:
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Additional Operator licences |
||
|
Products |
Single |
10 |
|
sitehelpdesk |
£120 |
£ 1080 |
| sitehelpdesk-IT |
£240 |
£2,160 |
| sitehelpdesk-FM |
£240 |
£2,160 |
| sitewebdesk |
£240 |
£2,160 |
Service desk add-on modules:
Integration for incoming email and enhanced Service Level Agreement monitoring are a fixed price:
|
Service desk monitoring modules |
|
|
Product |
Price |
|
SLAmonitor |
£600 |
|
EMLmonitor |
£600 |
Cloud hosted help desk prices.
Up and running in no time with your own company branding and no upfront cost.
Peace of mind with SQL backend database, unlimited emails, daily offsite backups, free support and upgrades:
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Hosted helpdesk - Software as a Service |
|
|
Service |
Monthly |
|
Helpdesk cost per Operator |
£24 |
|
SLAmonitor |
£24 |
|
EMLmonitor |
£24 |