Prices & Purchasing

Affordable without Compromising

Help desk prices are based on the number of support staff that will login to the help desk to manage requests. Unlimited end users or customers at no extra charge.

Prices includes the first year of support and upgrades for new customers at no extra charge (then 25% per annum)

All prices are exclusive of VAT at the standard rate:

Plans for every stage of growth

Monthly Plan
Flexibility for evolving teams.
£25
Recommended
Annual Plan
Maximum value for growing enterprises.
£20
£300 £240/user/year*

*billed annually at £270 per user

Purchase Information

Our pricing is transparent and scalable. Reviews are available in six main currencies to accommodate global operations. Costs are primarily based on the number of support staff, with fixed-price options available for additional specialized modules.

Unsure of your requirements? Our team is ready to assist in tailoring a package for your support service.

Ask for a Quotation

To receive an official price proposal, please contact us with your company name, address, and contact details. Specify the products you require and the intended number of operator licenses.

Obtain a Full License Key

To receive an official price proposal, please contact us with your company name, address, and contact details. Specify the products you require and the intended number of operator licenses.

Discounted Pricing

National Health Services (NHS), educational establishments, and registered charities benefit from a 15% discount on all published prices.

Product Support Costs

Support is unlimited and free for the first year. Subsequent years are charged at a fixed 25% of the original software cost per annum, including all updates.

Consultancy & Training

Products are simple to configure, but we are always available to provide installation and training assistance at very competitive rates when your internal resources are limited.

Get Started with Site Help Desk

Request access to a trial of Sitehelpdesk, a web-based help desk solution designed to help teams manage, track and respond to support requests more effectively.

The trial allows you to explore how Sitehelpdesk could fit into your existing support or service desk workflow before making any commitments.

Request a Trial

Try SiteHelpDesk for Free