Help desk prices are based on the number of support staff that will log in to the help desk to manage requests. Unlimited end users or customers at no extra charge.
Prices include the first year of support and upgrades for new customers at no extra charge (then 25% per annum).
All prices are exclusive of VAT at the standard rate:
*billed annually at £270 per user
Our pricing is transparent and scalable. Reviews are available in six main currencies to accommodate global operations. Costs are primarily based on the number of support staff, with fixed-price options available for additional specialized modules.
Unsure of your requirements? Our team is ready to assist in tailoring a package for your support service.
To receive an official price proposal, please contact us with your company name, address, and contact details. Specify the products you require and the intended number of operator licenses.
To receive an official price proposal, please contact us with your company name, address, and contact details. Specify the products you require and the intended number of operator licenses.
National Health Services (NHS), educational establishments, and registered charities benefit from a 15% discount on all published prices.
Support is unlimited and free for the first year. Subsequent years are charged at a fixed 25% of the original software cost per annum, including all updates.
Products are simple to configure, but we are always available to provide installation and training assistance at very competitive rates when your internal resources are limited.
Request access to a trial of Sitehelpdesk, a web-based help desk solution designed to help teams manage, track and respond to support requests more effectively.
The trial allows you to explore how Sitehelpdesk could fit into your existing support or service desk workflow before making any commitments.
