About – Site Help Desk

about us

Providers of Outstanding Software at unbeatable Prices

Sitehelpdesk.com is based in The Surrey Hills, England. For over 20 years we have provided customers across the globe with their help desk software. Countries include USA, Canada, Australia, Africa, the Far and Middle East and many in Europe.

Organisations that use our solutions range from very small service departments of just one person to unlimited licence installations with several hundred support staff. We are cost effective across this range with very competitive prices — one of the best price/functionality ratios in the industry.

As one of the first to market with a web browser based help desk solution, we have a long track record of meeting the changing needs of web-based solutions.

20+ Years

Industry Leadership

5,000+ Clients

Global Reach

On Your Own Server

Whether you want to run on your own web server for customer access or in-house for end users, our software can be configured to meet your needs keeping you in control of your own data security.

Web Development

Browser independent web based software development and support. Access your helpdesk on the move to stay up to date and provide outstanding customer service.

Cloud Based Solutions

We can host your helpdesk. You only pay for the number of your support staff and any additional modules used.

Data-Driven Order

Transforming chaotic support tickets into actionable business intelligence through systematic classification and reporting.

Start Your Journey to Improved Efficiency

Get in touch with our team or explore all our solutions to find the right fit for your organisation.