help desk software solutions have been carefully designed
to meet customer expectations. They are easy to install with
simple guides and extensive documentation online.
We are of course always here to help and can provide consultancy and training if you do not have the time and resource to manage your new service desk implementation.
We continually enhance our products based on "real world" customer experiences and requirements. Bespoke work is also carried out if necessary to meet all your requirements. We provide the source code so that no ESCRO agreement is required and you may make your own modifications.
We recognise that not all support services are the same and have built our software to be highly configurable to match the way you work. Turn on and off features to suit your needs and instantly change the terminology to your corporate requirements. Add your own logo, change colours and fonts to match your corporate image. Shared open source code allows full integration with company web sites.
We provide a range of service desks to match the various types of services you provide. This allows specific features to be incorporated without complicating the set up or use by areas of the business to which they do not apply.