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Help Desk Software, IT Service Management and Customer Support.
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Help Desk softwareClick a help desk product name below for more information: Internal Help Desk Software for any Support Service.
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Welcome, If you provide any kind of internal support services, including IT Service Management or want to enhance your web site with online customer service and support then here at sitehelpdesk.com we have the software to suit your needs. The efficient and effective provision of support services are a valuable business asset. The software you choose to use is key to customer satisfaction, business or department reputation, overhead cost control and product or service lifespan. In fact, for many businesses, long-term success hinges on a helpdesks service proficiency. Without the right software, the service can be a liability. Our software is 100% web browser based, shared open source code, scalable and simple to deploy, requiring no client installs. Can be accessed from any computer, PDA or handheld device. Online Hosted Service options for both helpdesk software and inventory auditing is available to get you started right away. Applications are simple to configure and require little or no investment in training or consultancy. You can easily re-brand our products to match your own Intranet or web site themes and interfaces. Whether you're a multinational corporation or a sole operator, our software will consolidate your support requests, improve efficiency and reduce costs, enabling you to leverage your support function for long-term business success. We have one of the best price / functionality ratios in the industry. Special discounts are available to Education and Not for Profit sectors. We incorporate the Information Technology Infrastructure Library (ITIL) recommendations in a practical and effective manner. We have hundreds of help desk installations world wide supporting hundreds of thousands of their customers or employees. Our customer testimonials speak for themselves and reference sites are available on request. Try before you buy - Download a FREE TRIAL or email a sales representative for a demonstration or to discuss your requirements. Why Us As one of the first 100% web based helpdesk solutions to market we have the longest customer experience in design and deployment.
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Features
Benefits Improve staff efficiency and productivity.
Maintain full, complete and accurate records.
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SiteHelpDesk ... software out of this world ... that doesn't cost the earth. Terms of Use | Online privacy policy | Resources sitehelpdesk.com was originally registered in England in 2000. Due to the level of demand for our software in North America the company also established itself in Canada for sales and support of the USA market as well. We distribute 100% web based help desk software, complimented by service level and inventory management applications. We utlise our own products for online customer support, sales tracking and service management. © 2008 sitehelpdesk .com, all rights reserved |
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