Help Desk Software, IT Service Management and Customer Support. site map \| news \| about us

Help Desk software Click a help desk product name below for more information: Internal Help Desk Software for any Support Service. Online Customer Service, Support and Management. ITIL Featured IT Service Management and Support. Hardware and Software Inventory monitoring. Breaking News: WMImonitor asset management and PC auditing software. Seamless helpdesk integration is now available at affordable prices. Click here for more information.	Welcome, If you provide any kind of internal support services, including IT Service Management or want to enhance your web site with online customer service and support then here at sitehelpdesk.com we have the software to suit your needs. The efficient and effective provision of support services are a valuable business asset. The software you choose to use is key to customer satisfaction, business or department reputation, overhead cost control and product or service lifespan. In fact, for many businesses, long-term success hinges on a helpdesks service proficiency. Without the right software, the service can be a liability. Our software is 100% web browser based, shared open source code, scalable and simple to deploy, requiring no client installs. Can be accessed from any computer, PDA or handheld device. Online Hosted Service options for both helpdesk software and inventory auditing is available to get you started right away. Applications are simple to configure and require little or no investment in training or consultancy. You can easily re-brand our products to match your own Intranet or web site themes and interfaces. Whether you're a multinational corporation or a sole operator, our software will consolidate your support requests, improve efficiency and reduce costs, enabling you to leverage your support function for long-term business success. We have one of the best price / functionality ratios in the industry. Special discounts are available to Education and Not for Profit sectors. We incorporate the Information Technology Infrastructure Library (ITIL) recommendations in a practical and effective manner. We have hundreds of help desk installations world wide supporting hundreds of thousands of their customers or employees. Our customer testimonials speak for themselves and reference sites are available on request. Try before you buy - Download a FREE TRIAL or email a sales representative for a demonstration or to discuss your requirements. Why Us As one of the first 100% web based helpdesk solutions to market we have the longest customer experience in design and deployment. Genuine 100% web browser based - No web 'enabling' with front ends to legacy client / server applications. Best price / functionality ratio. Continual enhancements based on customer feedback. No ESCROW for source code required. All code written and maintained in-house. Hundreds of customers world wide using current web applications. Financially secure with no external interests or borrowing. We use our own products for online support.	Features Consolidate requests from web, email and phone. 100% web browser interface. Simple to install and configure. FREE maintenance and support for the first year. FREE software upgrades. Open Source code included. Continual development based on customer feedback. Benefits Improve staff efficiency and productivity. Simple Self Help features. Fewer interruptions. Intuitive work flows. Available anywhere anytime. Meet unpredictable demands. Automated notification via email and SMS. Maintain full, complete and accurate records. Online progress and volume analysis reports. 24 hour call logging for accurate statistics. Template Call ticketing. SLA proficiency. DR Security and ITIL.
SiteHelpDesk ... software out of this world ... that doesn't cost the earth. Terms of Use \| Online privacy policy \| Resources sitehelpdesk.com was originally registered in England in 2000. Due to the level of demand for our software in North America the company also established itself in Canada for sales and support of the USA market as well. We distribute 100% web based help desk software, complimented by service level and inventory management applications. We utlise our own products for online customer support, sales tracking and service management. © 2008 sitehelpdesk .com, all rights reserved

Help Desk Software, IT Service Management and Customer Support.

Help Desk software

Click a help desk product name below for more information:

Internal Help Desk Software for any Support Service.

Online Customer Service, Support and Management.

ITIL Featured IT Service Management and Support.

Hardware and Software Inventory monitoring.

Breaking News:
WMImonitor asset management and PC auditing software. Seamless helpdesk integration is now available at affordable prices. Click here for more information.

Welcome, If you provide any kind of internal support services, including IT Service Management or want to enhance your web site with online customer service and support then here at sitehelpdesk.com we have the software to suit your needs.

The efficient and effective provision of support services are a valuable business asset. The software you choose to use is key to customer satisfaction, business or department reputation, overhead cost control and product or service lifespan. In fact, for many businesses, long-term success hinges on a helpdesks service proficiency.

Without the right software, the service can be a liability.

Our software is 100% web browser based, shared open source code, scalable and simple to deploy, requiring no client installs. Can be accessed from any computer, PDA or handheld device. Online Hosted Service options for both helpdesk software and inventory auditing is available to get you started right away.

Applications are simple to configure and require little or no investment in training or consultancy. You can easily re-brand our products to match your own Intranet or web site themes and interfaces.

Whether you're a multinational corporation or a sole operator, our software will consolidate your support requests, improve efficiency and reduce costs, enabling you to leverage your support function for long-term business success.

We have one of the best price / functionality ratios in the industry. Special discounts are available to Education and Not for Profit sectors.

We incorporate the Information Technology Infrastructure Library (ITIL) recommendations in a practical and effective manner.

We have hundreds of help desk installations world wide supporting hundreds of thousands of their customers or employees. Our customer testimonials speak for themselves and reference sites are available on request.

Try before you buy - Download a FREE TRIAL or email a sales representative for a demonstration or to discuss your requirements.

Why Us

As one of the first 100% web based helpdesk solutions to market we have the longest customer experience in design and deployment.

Genuine 100% web browser based - No web 'enabling' with front ends to legacy client / server applications.
Best price / functionality ratio.
Continual enhancements based on customer feedback.
No ESCROW for source code required.
All code written and maintained in-house.
Hundreds of customers world wide using current web applications.
Financially secure with no external interests or borrowing.
We use our own products for online support.

customer testimonials

Features

Consolidate requests from web, email and phone.
100% web browser interface.
Simple to install and configure.
FREE maintenance and support for the first year.
FREE software upgrades.
Open Source code included.
Continual development based on customer feedback.

Benefits

Improve staff efficiency and productivity.

Simple Self Help features.
Fewer interruptions.
Intuitive work flows.
Available anywhere anytime.
Meet unpredictable demands.
Automated notification via email and SMS.

Maintain full, complete and accurate records.

Online progress and volume analysis reports.
24 hour call logging for accurate statistics.
Template Call ticketing.
SLA proficiency.
DR Security and ITIL.

SiteHelpDesk ... software out of this world ... that doesn't cost the earth.

sitehelpdesk.com was originally registered in England in 2000. Due to the level of demand for our software in North America the company also established itself in Canada for sales and support of the USA market as well. We distribute 100% web based help desk software, complimented by service level and inventory management applications. We utlise our own products for online customer support, sales tracking and service management.